If something doesn't seem right with your delivery, get help fast.
Restrictions for Courier Deliveries
Since we are sending flowers fresh, we want them to arrive fresh! There are delivery routes that will take too log for the stems to arrive, which means we've had to restrict the following postcodes for courier deliveries: AB31-35, AB41-54, AB36-38, AB55-56, FK17-21, GY9, HS1-9, IM (all), IV (all), KA27, KA28, KW0-14, KW15-17, PA20-78, PH15-18, PH19-29, PH34-49, TR21-25, ZE(all), Nothern Ireland and the Republic of Ireland.
How much will you charge me for delivery costs?
Our Florist range (hand delivered) delivery fee is £7.99 and our Courier range (boxed) delivery fee is £4.99.
FREQUENTLY ASKED QUESTIONS
About our Local Florist Deliveries
Who will deliver my order?
Orders being fulfilled by a local florist will be delivered by the florist themselves, a member of their team, or a local driver they use for daily deliveries.
Can I track my order?
Once we've passed your order details over to a local florist, we'll send you an email to confirm it's being made. Once the order is delivered, we'll let you know.
When will my flowers be delivered?
Our florists know to deliver orders between the times of 8am and 6pm*, Monday to Saturday.
We are unable to provide you with a precise delivery time, but we always ask our florists to give us an estimate if possible. *Please note this could be a little later during busy holidays such as Mother's day, Valentines day and Christmas eve.
Can I leave the florist delivery instructions?
Yes! We know that some properties are hard to find, others need access codes or even a phone call to be let in. At the checkout, you'll see a space to add delivery notes, tell us anything that might be useful for the person making the delivery.
Can I request a morning delivery?
A common question which we have to say no to. Sadly, our florist network is incredibly busy which makes it hard for them to deliver at specific times of the day. If you do decide to leave us a delivery note at the checkout, we cannot guarantee that anytime requests will be adhered to, sorry!